Development Programmes
Development programmes are comprehensive, long-term solutions designed to develop whole teams, departments or key people in your organisation.
Development Programmes aim to improve
certain skills and behaviours or drive bigger organisational changes. These
programmes are based on real-life situations, business cases or simulations and
will, if needed, include different training, workshops and individual or team
coaching.
Our development programmes are targeted to young managerial teams, sales or customer service teams and other groups where everyone has a similar scope, equal expectations related to performance and comparable success criteria. Comprehensive programmes benefit all team members but is of highest value to the ambassadors of company culture.
Due to all possibilities and variations, these programmes are always designed in close collaboration with you to determine development goals, current skillset levels as well as ensuring full understanding of your company culture, values and behaviours.
If
you require help to accurately identify all learning needs in order to define
the desired outcomes and impact, we can assist by using different methods such
as mystery shoppers, shadowing, customer satisfaction surveys and 360 feedback.